At Trend Hub Apparel LLC, we aim to provide clear and transparent policies regarding refunds and returns. Please review the following terms carefully before making a purchase.
1. General Policy
All products sold by Trend Hub Apparel LLC are considered final sale.
We do not accept returns or exchanges for non-defective items
All purchases are one-time sales unless otherwise stated
2. Eligible Refund Situations
Refunds or replacements are only available under the following conditions:
Item arrives defective or damaged
Incorrect item was shipped
Significant fulfillment error caused by our store
3. Non-Refundable Situations
We do not offer refunds or returns for:
Change of mind
Wrong size or style selected by customer
Normal wear and tear after use
Packages delayed by shipping carriers
Items without valid proof of issue
4. Refund/Replacement Request Process
To request assistance, customers must:
Contact us within 7 days of delivery
Provide order number and detailed issue description
Submit clear photo or video evidence of the product issue
Contact Email:
help@trendhubapparel.online
5. Resolution Options
Depending on the case review, we may offer:
Replacement of the item (if available)
Partial refund
Full refund (for verified major issues)
All resolutions are determined at the discretion of Trend Hub Apparel LLC after investigation.
6. Shipping Costs
If the issue is confirmed to be our error, we will cover reshipping costs
If the issue is not verified as a company error, shipping fees are non-refundable
7. Late or Missing Refunds
If a refund is approved:
Processing time may take 5–10 business days depending on your payment provider
If not received, please check with your bank or payment service first
8. Contact Us
Email: help@trendhubapparel.online